TERMS & CONDITIONS

Access to and use of this website, as well as the products and services available, are subject to the conditions set out below.

By using this website, the customer is agreeing to the conditions of use of the website, which may be updated from time to time.

We advise you to visit this page regularly to keep abreast of any changes that may have been made to it. Access to this website is permitted on a temporary basis and we reserve the right to withdraw or change services without prior notice.

We are not responsible if, for any reason, this website is unavailable for a certain period of time. We may occasionally restrict access to some areas of it.

re.store® is owned by the company Essential Together, Lda, fiscal number PT515955701

re.store® is not responsible for damages or losses that may arise from the use of any information contained in this website. Some links on this website redirect the customer to external sites, re.store® partners. By clicking on these links, you will be leaving the re.store® website. As we have no control over these websites, we are not responsible for its content.

To place an order, the customer must be over 18 years old and is committed to providing true data that will allow the successful processing of your order.

Shipment will be carried out by CTT or alternatively, if necessary, by another carrier to be designated by re.store®.

These provisions are without prejudice to any consumer rights that result directly from the Portuguese law in force.

In case of customer dissatisfaction, we will always try to reach a mutual agreement solution that is in the customer’s best interest. However, the client can always use the legal means in force, using the European Online Dispute Resolution Platform, or the alternative consumer dispute resolution entity in their area of ​​residence.

Any conflict or divergence of interpretation will be submitted to the territorially competent court. If the User resides outside Portugal, the Portuguese Courts are hereby agreed as competent, namely the corresponding court closest to Braga.

SHIPMENTS AND PAYMENTS

All the orders finished (and payed) until 12:00am will be, normally, dispatched at the same day.

The provision of an incorrect or incomplete delivery address may result in the order being returned to the store, resulting in additional costs to be borne by the customer. For this reason, we recommend that you always make sure that the shipping address indicated when registering your order is actually correct and complete.

Shipping costs related to the return of a product that complies with the description on the website will always be borne by the customer.

The delivery of the order is subject to the payment of the shipping costs by the customer that are in force on the date of the order confirmation, depending on the weight and the delivery address of the same.

Shipping costs on orders to Portugal (Mainland and Islands) in excess of €40.00 (for purchases with a maximum weight of 2 kg) are free.

The shipping costs currently in use are as follows (re.store reserves the right to be able to change these values ​​depending on conditions intrinsic or extrinsic to the business):

Portugal Continental:

Registred mail:

0 – 20 gr =  2,40

20 – 50 gr = 2,65

50 – 100 gr = €2,85;

101 a 499 gr.= €3,80;

Express mail:

   500 gr. a 1.999 gr. = €4,80;

   >2.000kg = valor a calcular

 
Islands:

Registred mail:

0 – 20 gr =  2,40

20 – 50 gr = 2,65

50 – 100 gr = €2,85;

101 a 499 gr.= €3,80;

500 gr. a 1.999 gr. = €6,10

We send to any country and shipping costs will be calculated according to each order.

It’s always necessary a phone number to racking the order.

As derived from the legislation in force, orders travel at the expense and risk of those who request them. In case of damage, the customer must mention it in the carrier’s own guide and, when this is not possible, he must immediately send us photos and a description of the damage to open a claim.

Update at march 2nd of 2021